kivitendo 3.5.5 Installation: leere Seite und 403 Error

Question

Hallo an alle,

ich wurde gebeten kivitendo auf einem Server zu installieren, stoße jedoch immer wieder auf Fehler oder wie jetzt eine blanke Seite.

Folgendes:
- Ich habe nur eingeschränkte Rechte auf dem Server.
- Der Server ist ein Linux-Server, aber um welchen es sich handelt lässt sich nicht herausfinden und kann mir auch nicht gesagt werden.
- Ich habe angefragt, dass der Serverbesitzer bitte PostGres installiert oder zumindest dafür sorgt, dass ich das tun kann. PostGres ist nämlich nicht installiert.
- Der Server lässt sich nicht über eine Konsole bedienen. Kein Plan, wieso das so ist.

Nun versuche ich immer noch herauszufinden, woran es liegt, dass ich immer wieder auf eine blanke Seite komme obwohl mir kurz ein Login Link links oben angezeigt wird oder es zu einem 403 Forbidden Fehler kommt.
Die zuständige Ausbilderin beharrt darauf, dass ich das trotz der Voraussetzungen weiterhin versuche. Langsam zweifel ich an der Sinnhaftigkeit der Aufgabe.

Woran kann es liegen, dass mir nur eine leere Seite angezeigt wird?

Answer 1

Zuviele Unbekannte. Hier eiine Auswahl von Möglichkeitten:

• Rechte im Dateisystem
• Keine DB-Verbindung möglich
• Es fehlen Perl-Module

Was sagt der Webserver Error.log?

Comments

Da mal nachzusehen, daran habe ich gar nicht gedacht. Aber macht natürlich Sinn.

[Mon Jul 06 14:18:16.124318 2020] [:error] [pid 3155] Can't locate SL/Dispatcher.pm in @INC (you may need to install the SL::Dispatcher module) (@INC contains: /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.24.1 /usr/local/share/perl/5.24.1 /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 /usr/local/lib/site_perl /etc/apache2) at /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-master/controller.pl line 5.\nBEGIN failed--compilation aborted at /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-master/controller.pl line 5.\n
[Mon Jul 06 14:27:18.847837 2020] [:error] [pid 17711] Can't locate SL/Dispatcher.pm in @INC (you may need to install the SL::Dispatcher module) (@INC contains: /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.24.1 /usr/local/share/perl/5.24.1 /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 /usr/local/lib/site_perl /etc/apache2) at /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-master/controller.pl line 5.\nBEGIN failed--compilation aborted at /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-master/controller.pl line 5.\n
[Mon Jul 06 14:31:26.678459 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 14:31:26.678962 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:08:36.322228 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:08:36.323477 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:08:41.804933 2020] [autoindex:error] [pid 22147] [client 87.128.3.55:54846] AH01276: Cannot serve directory /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive, referer: https://a2fd3.webhosting.systems/smb/web/view/id/s:2284
[Mon Jul 06 16:09:09.289746 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:09:09.290091 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:11:27.854429 2020] [access_compat:error] [pid 27224] [client 87.128.3.55:59822] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view/id/s:2284
[Mon Jul 06 16:11:33.630580 2020] [access_compat:error] [pid 23087] [client 87.128.3.55:60084] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Mon Jul 06 16:11:38.402732 2020] [access_compat:error] [pid 23414] [client 87.128.3.55:60190] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Mon Jul 06 16:11:39.553027 2020] [access_compat:error] [pid 23115] [client 87.128.3.55:60216] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Mon Jul 06 16:11:41.248407 2020] [access_compat:error] [pid 23414] [client 87.128.3.55:60284] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Mon Jul 06 16:11:42.812476 2020] [access_compat:error] [pid 23115] [client 87.128.3.55:60362] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Mon Jul 06 16:12:52.167692 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:12:52.167996 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:13:03.326251 2020] [access_compat:error] [pid 28874] [client 87.128.3.55:35116] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view/id/s:2284
[Mon Jul 06 16:16:31.615121 2020] [access_compat:error] [pid 28818] [client 87.128.3.55:40630] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view/id/s:2284
[Mon Jul 06 16:17:45.886339 2020] [access_compat:error] [pid 29603] [client 87.128.3.55:43094] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view/id/s:2284
[Mon Jul 06 16:18:08.712831 2020] [access_compat:error] [pid 28819] [client 87.128.3.55:43928] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/
[Mon Jul 06 16:18:09.502355 2020] [access_compat:error] [pid 28874] [client 87.128.3.55:43952] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/favicon.ico, referer: https://kivitendo-erp.zbbwebshop2.de/
[Mon Jul 06 16:18:25.352209 2020] [access_compat:error] [pid 28855] [client 87.128.3.55:44258] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/
[Mon Jul 06 16:18:25.628203 2020] [access_compat:error] [pid 29592] [client 87.128.3.55:44270] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/favicon.ico, referer: https://kivitendo-erp.zbbwebshop2.de/
[Mon Jul 06 16:29:50.708221 2020] [access_compat:error] [pid 28915] [client 87.128.3.55:34954] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view/id/s:2284
[Mon Jul 06 16:30:32.215200 2020] [access_compat:error] [pid 861] [client 87.128.3.55:36098] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view/id/s:2284
[Mon Jul 06 16:34:11.232501 2020] [access_compat:error] [pid 29225] [client 87.128.3.55:41962] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view/id/s:2284

---

Fortsetzung:

[Mon Jul 06 16:39:33.379813 2020] [access_compat:error] [pid 14965] [client 87.128.3.55:51320] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view
[Mon Jul 06 16:39:57.146895 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:39:57.147216 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:53:31.124769 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 16:53:31.125103 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 17:02:32.793948 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 17:02:32.794261 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 17:03:05.488021 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 17:03:05.488369 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 17:08:33.939074 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 17:08:33.939415 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 19:47:42.830358 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 19:47:42.831417 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 20:08:26.005631 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 20:08:26.005980 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 20:08:54.585941 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Mon Jul 06 20:08:54.586241 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 07 02:01:47.805932 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 07 02:01:47.820030 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 07 02:07:19.946986 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 07 02:07:19.947305 2020] [ssl:warn] [pid 25113] AH01909: kivitendo-erp.zbbwebshop2.de:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 07 08:09:40.138712 2020] [access_compat:error] [pid 6150] [client 87.128.3.55:36770] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/admin
[Tue Jul 07 08:17:10.394956 2020] [access_compat:error] [pid 25663] [client 87.128.3.55:46686] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/doc/html/index.html
[Tue Jul 07 08:26:58.496883 2020] [access_compat:error] [pid 25721] [client 87.128.3.55:42968] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view
[Tue Jul 07 08:27:08.046125 2020] [access_compat:error] [pid 25639] [client 87.128.3.55:43112] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 08:27:10.228503 2020] [access_compat:error] [pid 17179] [client 87.128.3.55:43204] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 08:27:11.146157 2020] [access_compat:error] [pid 25660] [client 87.128.3.55:43212] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 08:27:14.946843 2020] [access_compat:error] [pid 25664] [client 87.128.3.55:43248] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 08:27:16.290402 2020] [access_compat:error] [pid 25652] [client 87.128.3.55:43260] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 08:29:38.786893 2020] [access_compat:error] [pid 25844] [client 87.128.3.55:45028] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/
[Tue Jul 07 08:29:39.299928 2020] [access_compat:error] [pid 6873] [client 87.128.3.55:45038] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/favicon.ico, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 08:30:39.006608 2020] [access_compat:error] [pid 25651] [client 87.128.3.55:46098] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view
[Tue Jul 07 08:30:41.113302 2020] [access_compat:error] [pid 25714] [client 87.128.3.55:46124] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/favicon.ico, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 08:33:41.418346 2020] [access_compat:error] [pid 25662] [client 87.128.3.55:49284] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view
[Tue Jul 07 08:33:41.693068 2020] [access_compat:error] [pid 25663] [client 87.128.3.55:49292] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/favicon.ico, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 09:13:48.717590 2020] [access_compat:error] [pid 25785] [client 87.128.3.55:38218] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view
[Tue Jul 07 09:13:48.973731 2020] [access_compat:error] [pid 25691] [client 87.128.3.55:38224] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/favicon.ico, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 09:14:34.627323 2020] [access_compat:error] [pid 25714] [client 87.128.3.55:39340] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view
[Tue Jul 07 09:14:34.899444 2020] [access_compat:error] [pid 25648] [client 87.128.3.55:39350] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/favicon.ico, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 09:17:32.996573 2020] [access_compat:error] [pid 25834] [client 87.128.3.55:43682] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view
[Tue Jul 07 09:17:33.309618 2020] [access_compat:error] [pid 25733] [client 87.128.3.55:43694] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/favicon.ico, referer: https://kivitendo-erp.zbbwebshop2.de/
[Tue Jul 07 09:18:41.083983 2020] [access_compat:error] [pid 25635] [client 87.128.3.55:45206] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/, referer: https://a2fd3.webhosting.systems/smb/web/view
[Tue Jul 07 09:18:41.435607 2020] [access_compat:error] [pid 25665] [client 87.128.3.55:45212] AH01797: client denied by server configuration: /var/www/vhosts/hosting142128.a2fd3.netcup.net/httpdocs/kivitendo-erp.zbbwebshop2.de/kivitendo-erp-release-3.5.5/favicon.ico, referer: https://kivitendo-erp.zbbwebshop2.de/

Answer 2

Hallo caos,
ich weiss nicht ob du schon eine Lösung hast oder überhaupt weitermachen sollst, aber
ohne die notwendigen Rechte wirst du wohl wenig ausrichten können. Probier mal ob du mit sudo -i und deinem Passwort Rootrechte erlangst.
Ansonsten kannst Du auch mal bei netcup anrufen und den Support da fragen, ob sie dich unterstützen oder die notwendigen Pakete wie Postgres und Perlmodule, sowie die apachekonfiguration für dich vornehmen. In der Dokumentation ist das ja alles soweit beschrieben.
nach deinem Log sieht es jedenfalls so aus, dass

• diverse Perlmodule fehlen
• Apache auch fehlerhaft konfiguriert ist
• Und es Probleme mit dem Zertifikat gibt

Falls du bei euch noch einen Rechner hast, auf dem du ein Linux installieren kannst, könntest Du auch da erstmal die Installation vornehmen. Ich würde es erstmal mit netcup versuchen, weill wenn die sagen, dass geht garnicht, brauchst du da nicht weiterzumachen.

Grüße

Werner kivitendodienstleister